; 2018 → 2020

e m b e d d e d s u b - p a g e n a v i g a t i o n

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I can provide and/or create case studies upon request in order to provide a more traditional overview of how I contributed to bringing a project to fruition

Design Institute for Health + know/edge + DFI

I'm the Interaction Designer in the Design Institute for Health at the Dell Medical School, part of The University of Texas at Austin. This role allows me to switch focus between Systems, Service, Product, and Organizational Design efforts and to support Design Research efforts.

Design Lab for the inaugural Sōzōsei Summit

At the tail end of 2020 I supported the design and facilitation of a Design Lab for Day 3 of the Sōzōsei Foundation's Inaugural Summit in collaboration with Lauren Gardner and oversight from Stacey Chang and Diana Siebenaler. The Foundation’s initial priority is to spark creativity, innovation, and collaboration among advocates, reformers, and policymakers to drive evidence-based solutions in order to eliminate the inappropriate use of the justice system for mental health diagnosis and treatment.

#DesignFutures #WorkshopPlanning #WorkshopFacilitation #Visioning

Project Corage

In 2020 I am primarily engaged on the CORage project in collaboration with the Texas Center for Pediatric and Congenital Heart Disease and the Dell Med Value Institute. The provisional remit of this project is to redesign the care journey for patients with single ventricle heart physiology and their families.

#DesignResearch #ServiceDesign #SystemicDesign

CCA x DFI 2020 Design Futures Fellowship

Over the summer of 2020 I was the lead mentor and interim program co-director along with DFI founder Phil Balagtas for the inaugural cohort of CCA's Design Futures Lab on behalf of the Design Futures Initiative.

#DesignFutures #DesignMentorship #DesignPractice

What If Health for the Foresight Initiative

In 2018-19 I was primarily engaged on the Foresight initiative with The Rippel Foundation and Blue Shield of California Foundation to support their effort to amplify collaborative work happening within philanthropy by way of leading the design and development of What If Health.

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Check out this living mental map I added to throughout this project as an attempt to represent what I saw as an overlap and intermingling of designerly and futures praxis and schools of thought.

#StrategicForesight #FuturesThinking #DesignStrategy #ContentStrategy #SystemStrategy #InformationVisualization #WebDesign

UTHA Patient Experience Refresh

A collaborative effort with Alexis Strong, our visiting Service Design PhD to revisit the Patient Experience service model underpinning the UTHA clinics. We evaluated how a Relationship-Centered Care model can be applied to the day to day operations of our UTHA Clinic.

#ServiceDesign #OrganizationDesign

Speculative Edu: NeoRural Futures Summer School

I applied for and was accepted into the Neo Rural Futures Summer School from Speculative EDU in Rome, Italy. I am incredibly grateful for the support from my employer that provided me the time and fiscal capital to attend this overseas event. NeoRural Futures is the summer school of the Speculative Edu research project, supported by the European Commission through the Erasmus+ programme. This program took place between 09.02 → 09.06 2019.

Summer School Fellow

Rural region of focus: Chernobyl Exclusion Zone w/ Vera Fearns (Germany), Stef Silva (Spain), Andrea Cegarra (Spain), Greg Scott (USA), Taifu Zheng (China), Polina Veidenbakh (Russia), Barbara Giorgi (Italy), and our Tutor Arianna Forte (Italy)

An excerpt from the Summer School Monograph about our project
Neorural_Futures_download.pdf2932.2KB
  • our location brief on p.38
  • more about our team and project on p. 106 → 108
  • more about our exhibition and presentation on p.115 → 116

Chernobyl Exclusion Zone

The group pictured a scenario in which although the assurance that continued exposure to radiation is fatally dangerous, many more people began moving into the Exclusion Zone. It has become a paradise where savage animals and nature thrive and where new communities comprised of migrants from all over the world can have a high quality lifestyle, even if decreasing life expectancy.

Hope, superstition and belief are at the center of our speculation and take shape in the Swallow Symbolism (in reference to the internet legend of The Blackbird of Chernobyl). The Swallow has become a symbol of resilience in the face of extreme adversity for new waves of self-settlers to represent safety and protection from radiation. The Swallow symbol grew into a broader pseudo-mythology, complete with rituals, totems, artifacts, and even altars.

The participants didn't focus solely on one artifact, but constructed the office of main character: a gatekeeper who gathered information and took notes about the habits of the people who cross the border into the Exclusion Zone.

The elements that composed the set up were: a fictional gate, a desk, the gatekeeper diary, office furniture, the Exclusion Zone map, a russian billboard, a visitor log, 3 different paper made version of a Swallow Amulets, propaganda materials about Swallow Symbolism (flyers, posters and pins), medical poster of the Government of Ukraine.

Then the review:

Then it was the turn of Chernobyl's exclusion zone, which experimented with the ways in which a radical rural scenario as this one, is able to help in designing new forms in which people can relate to each other, moving from technologies to the emergence of new rituals and traditions.

Interesting comments came arguing about the possibility of these extreme scenarios to help us reflect about our values (for example trying to understand what would bring someone to go to the Zone, be it war, unemployment, the perception of a lack of meaning in one's life...).

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#SpeculativeDesign #DesignTheory

MS3 Design in Health (now the MA in Design focused on Design in Health)

  • I advised our 3rd year medical students as they worked through generating Service Blueprints, Journey Maps, and various other Concept Models and Diagrams that communicate the information comprising Systems and Services.

  • I planned and facilitated the Interaction Design lesson for 3rd year medical students & other graduate students enrolled in ITD 390 Design for Health.

#DesignPractice #DesignTheory #DesignPedagogy

Began avocationally building know/edge w/ friends

An ongoing collaborative project, now in private beta, with Ian Seyer, Shelby Wilson, and more recently Steven Wilkinson to conceptualize and develop an MVP version of know/edge. A highly functional, concept-centric approach for exploring and discovering knowledge within Wikipedia.

#InformationVisualization

Ecosystem of Care

Upon joining the Design Institute in the summer of 2018 I inherited the Ecosystem of Care project from our Director of R&D José Colucci. This interactive map traces how fiscal capital from federal, state, and local government entities is transformed into care delivery in Travis County.

#SystemMapping #InformationVisualization

See Dell Med for the Dell Medical School Culture Council

I used Kumu to create the first iteration of an internal effort to visualize the organizational makeup of Dell Med in a non-hierarchical manner.

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#EcosystemMapping #DataWrangling #StakeholderMapping