(a)vocation; 2018 → 2020

e m b e d d e d s u b - p a g e n a v i g a t i o n

Design Institute for Health + know/edge + DFI

I'm the Interaction Designer in the Design Institute for Health at the Dell Medical School, part of The University of Texas at Austin. This role allows me to switch focus between Systems, Service, Product, and Organizational Design efforts and to support Design Research efforts.

Design Lab for the Sōzōsei Summit 2020

At the tail end of 2020 I supported the design and facilitation of a Design Lab for Day 3 of the Sōzōsei Foundation's Inaugural Summit in collaboration with Lauren Gardner and oversight from Stacey Chang and Diana Siebenaler. The Foundation’s initial priority is to spark creativity, innovation, and collaboration among advocates, reformers, and policymakers to drive evidence-based solutions in order to eliminate the inappropriate use of the justice system for mental health diagnosis and treatment.

#DesignFutures #WorkshopPlanning #WorkshopFacilitation #Visioning

Project Corage

In 2020 I am primarily engaged on the CORage project in collaboration with the Texas Center for Pediatric and Congenital Heart Disease and the Dell Med Value Institute. The provisional remit of this project is to redesign the care journey for patients with single ventricle heart physiology and their families.

#DesignResearch #ServiceDesign #SystemicDesign

CCA x DFI 2020 Design Futures Fellowship

Over the summer of 2020 I was the lead mentor and interim program co-director along with DFI founder Phil Balagtas for the inaugural cohort of CCA's Design Futures Lab on behalf of the Design Futures Initiative.

#DesignFutures #DesignMentorship #DesignPraxis

What If Health for the Foresight Initiative

In 2018-19 I was primarily engaged on the Foresight initiative with The Rippel Foundation and Blue Shield of California Foundation to support their effort to amplify collaborative work happening within philanthropy by way of leading the design and development of What If Health.

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#StrategicForesight #FuturesThinking #DesignStrategy #ContentStrategy #SystemStrategy #InformationVisualization #WebDesign

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Check out this living mental map I added to throughout this project as an attempt to represent what I saw as an overlap and intermingling of designerly and futures praxis and schools of thought.

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UTHA Patient Experience Refresh

A collaborative effort with Alexis Strong, our visiting Service Design PhD to revisit the Patient Experience service model underpinning the UTHA clinics. We're evaluating how a Relationship-Centered Care model can be applied to the day to day operations of our UTHA Clinic.

#ServiceDesign #OrganizationDesign

MS3 Design in Health

I advised our 3rd year medical students as they worked through generating Service Blueprints, Journey Maps, and various other Concept Models and Diagrams that communicate the information comprising Systems and Services.I planned and facilitated the Interaction Design lesson for 3rd year medical students & other graduate students enrolled in ITD 390 Design for Health.

#DesignPraxis #DesignTheory #DesignPedagogy

started avocationally building know/edge w/ friends

An ongoing collaborative project, now in private beta, with Ian Seyer, Shelby Wilson, and more recently Steven Wilkinson to conceptualize and develop an MVP version of know/edge. A highly functional, concept-centric approach for exploring and discovering knowledge within Wikipedia.

Ecosystem of Care

I've inherited the Ecosystem of Care project from our Director of R&D José, which maps how money turns into care in Travis County beginning with the flow of money from the Government to individuals.

#SystemMapping #InformationVisualization #NetworkCartography

See Dell Med

I used Kumu to create the first iteration of an internal effort to visualize the organizational makeup of Dell Med in a non-hierarchical manner._

#SystemMapping #ManualDataModeling #NetworkCartography